License files eligible for the 30-day grace period are issued with an additional 30 days added to the expiration date. The 30-day grace period Citrix provides for renewal and re-deployment of licenses is built into the license files, not the Citrix products.
Customers who deployed impacted license files are missing the additional 30-day grace period, which can result in license expiration ahead of expectations. Ī subset of Citrix license orders was impacted where the typical 30-day grace period was not included in the license files delivered.
Learn more about Citrix license file expiration and grace periods. Citrix recommends customers renew and re-deploy licenses well in advance of the expiration dates to mitigate risk and ensure business continuity.įor example: If a 12-month Citrix Virtual Apps and Desktops license entitlement is purchased, a license file is made available to customers that will function for 13 months. These additional 30 days of use are provided as a courtesy and convenience to customers as a buffer period to renew and re-deploy updated license files. When a term-based license is purchased, Citrix typically provides an additional grace period of 30 days where the product will continue to function even though the entitlement has expired.
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